To install the agent, you must be an administrator of Active Directory. If the computer does not have the agent installed, you are prompted to install it when you try to connect. The agent controls the communication between the technician's computer and the end user's computer. The computer you are connecting to must have the Dameware client service agent installed on it.

This topic describes how to use Dameware Mini Remote Control to connect to a user internal to your network. This topic applies to both Remote Support and Mini Remote Control. Real user, and synthetic monitoring of web applications from outside the firewall.Connect to an internal computer using Dameware Mini Remote Control Real-time live tailing, searching, and troubleshooting for cloud applications and environments.

Monitoring and visualization of machine data from applications and infrastructure inside the firewall, extending the SolarWinds® Orion® platform. Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications built on the SolarWinds® Orion® platform.įast and powerful hosted aggregation, analytics and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure. SaaS-based infrastructure and application performance monitoring, tracing, and custom metrics for hybrid and cloud-custom applications. Deliver unified and comprehensive visibility for cloud-native, custom web applications to help ensure optimal service levels and user satisfaction with key business services

Dame ware mini remote control